Japan's Ryokan Culture

Somewhat reflecting Japan’s compelling insularity and high-touch egalitarianism, Japan’s ryokans (inns) embrace a hospitality culture that is truly unique. In contrast to the many 5-star deluxe hotels we have used throughout Asia, Japan’s traditional ryokans offer no customizations and no extras: no concierge, no high-tech fitness centers or affinity pools, no business centers, no choice of pillows, and no elaborate 24-hour room service. What Japan’s premier ryokans do offer is a complete, high-touch immersion into Japan culture and cuisine, within the framework of a minimalist aesthetic. Your personal attendant will provide an individual level of hospitality that may be beyond anything one can experience at any Four Season, Peninsula, and Mandarin hotel. I recently came across an illuminating article by Tyler Brule of the Financial Times who listed 10 pointers for stay at a ryokan. Bravo Tyler!

1. Go easy on the eye: ryokan offers relaxation because the experience tends to be a minimalist one.
2. Avoid veneers: it’s hard to beat aroma of a hinoki-scented structure that’s made from solid timber rather than plastic.
3. Breathe deep: windows that open wide make for a cosy night’s sleep under a meringue of goose down.
4. Keep lighting at the lowest level: most innkeepers know a thing or two about using light and shadow for seductive effect.
5. Make a night feel like a week: the regimented programme allows guests to fully switch off and start to recharge immediately.
6. Forget your toothbrush: all good ryokan bathrooms are stocked with essential toiletries.
7. Soak up the scenery: a private tub with a view often comes as standard.
8. Someone to watch over you: real service comes with a dedicated attendant seeing to all your needs.
9. Adding to the bottom line: in the case of the Asaba and Murata, the gift shop is usually best avoided unless you want to spend another $500 on outstanding gifts and housewares.
10. A rub before bedtime: who needs a massage table when you’re already wrapped in the inn’s pyjamas, lying on your futon, and being kneaded by a pair of ancient, seasoned hands?

- Randy Lynch